Frequently Asked Questions
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Below are a handful of frequently asked questions from our existing clients and users.
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When my customers participate in the Social Rebate program, how do they get paid?
When you create your first Social Rebate campaign with us, we ask for a payment method. After your customers claim and share a a your campaign, we’ll automatically charge your account and deposit that money directly into your customers’ PayPal account. If no rebates are claimed, we won’t charge you a dime.
What happens if my customers share my campaign but never claim their earnings?
Once your customers validate a PayPal email address, all earnings are automatically directly deposited into that account. If we don’t already have their PayPal email address, we’ll continually send a request every 2 weeks.
Can I keep someone from claiming Rebate?
Yes. By setting a minimum purchase amount and adding tag restrictions, you can omit wholesalers and previous rebate claimers from sharing. Please see your specific ecommerce platform for details or reach out to us directly.
If a customer participates in my Social Rebate program but doesn’t generate all their clicks, do I still get charged the full amount?
Nope. You are only charged for the actual clicks your customers generate. All rebates are only valid for the first five days after purchase.